Woo collects information from enquiry forms and CV's submitted
through the website. The following statement explains our policy
regarding the personal information we collect about you.
From time to time, you may be asked to submit personal information
about yourself (e.g. name and email address etc) in order to
receive or use services on our website. Such services include
job applications, newsletters, competitions, "Alert Email",
live chats, message boards and membership (e.g. for support services).
By entering your details in the fields requested, you enable
Woo to provide you with the services you select. Whenever you
provide such personal information, we will treat that information
in accordance with this policy. Our services are designed to
give you the information that you want to receive. Woo Ltd. will
act in accordance with current legislation and aim to meet current
Internet best practice.
During the course of any visit to woo.uk.com, the pages you
see, along with (in certain circumstances) something called a
cookie, are downloaded to your computer (see point 3 for more
on this). Most, if not all, interactive websites do this, because
cookies allow the website publisher to do useful things like
find out whether the computer (and probably its user) has visited
the site before. This is done on a repeat visit by checking to
see, and finding, the cookie left there on the last visit.
Any information that is supplied by cookies can help us to provide
you with a better service and assists us to analyse the profile
of our visitors. For example: if on a previous visit you went
to, say, the Search Engine pages, then we might find this out
from your cookie and highlight Search Engine information on a
second visit. We also use cookies to provide functions such as
Shopping Carts and the information held in the shopping cart
is held in a cookie on your PC.
We do not gather or use personal information from our website
other than to use for despatching goods and invoices or for making
contact with you as the result of an enquiry or support request.
We do not pass on any personal information to other companies
unless we are specifically instructed to do so by you.
We do not use cookies or spyware to gather information for use
in marketing or any other activity from that stated above.
When you enter a site your computer will automatically be issued
with a cookie. Cookies are text files that identify your computer
to our server. Cookies in themselves do not identify the individual
user, just the computer used. Many sites do this whenever a user
visits their site in order to track traffic flows.
Cookies themselves only record those areas of the site that
have been visited by the computer in question, and for how long.
Users have the opportunity to set their computers to accept all
cookies, to notify them when a cookie is issued, or not to receive
cookies at any time. The last of these, of course, means that
certain personalised services cannot then be provided to that
user.
NB: Even if you haven't set your computer to reject cookies
you can still browse our site anonymously until such time as
you attempt to purchase products or register for services.
When you supply any personal information to Woo Ltd. (e.g. for
purchase, services or support membership) we have legal obligations
towards you in the way we deal with that data. We must collect
the information fairly, that is, we must explain how we will
use it (see the notices on particular webpages that let you know
why we are requesting the information) and tell you if we want
to pass the information on to anyone else. In general, any information
you provide to us will only be used within Woo Ltd. and by its
service providers. It will never be supplied to anyone outside
Woo Ltd. without first obtaining your consent, unless we are
obliged or permitted by law to disclose it. Also, if you post
or send offensive or inappropriate content anywhere on or to
woo.uk.com or otherwise engage in any disruptive behaviour on
our websites, and we consider such behaviour to be serious and/or
repeated, we can use whatever information that is available to
us about you to stop such behaviour. This may include informing
relevant third parties such as your employer, school or e-mail
provider about the content and your behaviour.
We will hold your personal information on our systems for as
long as you use the service you have requested, and remove it
in the event that the purpose has been met, or, in the case of
support membership you no longer wish to continue your registration
as a member. For safety reasons, however, Woo Ltd. may store
messaging transcript data (including message content, member
names, times and dates) arising from the use of services such
as our forum for a period of six months. Where personal information
is held for people who are not yet registered but have taken
part in other services (e.g. competitions), that information
will be held only as long as necessary to ensure that the service
is run smoothly. We will ensure that all personal information
supplied is held securely, in accordance with the Data Protection
Act 1998.
If you are notified on a Woo site that your information may
be used to allow us to contact you for "service administration
purposes", this means that we may contact you for a number
of purposes related to the service you have signed up for. For
example, we may wish to provide you with password reminders or
notify you that the particular service has been suspended for
maintenance. We will not contact you for promotional purposes,
such as notifying you of improvements to the service or new services
on our website unless you specifically agree to be contacted
for such purposes at the time you submit your information on
the site, or at a later time if you sign up specifically to receive
such promotional information.
You have the right to request a copy of the personal information
Woo Ltd. about you and to have any inaccuracies corrected. (We
charge £10 for information requests.) Please address requests
to:
Data Protection
Woo Ltd.
14 Clifftown Road
Southend-on-Sea
Essex SS1 1AB
If you are aged 16 or under, please get your parent/guardian's
permission beforehand whenever you provide personal information
to any of our websites. Users without this consent are not allowed
to provide us with personal information.
